The airline distribution landscape is evolving rapidly, and today’s travel trade needs smarter tools to stay competitive. For every flight ticket agent, airline ticket agency, and growing b2b flight booking portal, technology plays a central role in improving margins and delivering better customer experiences.
One such transformation is driven by NDC (New Distribution Capability) for travel agents.
With the right platform and airline partnerships, NDC for travel agents is no longer just a new distribution model—it is a powerful opportunity to expand inventory access, unlock better fares, and increase air ticket sales. Let’s explore how travel agents use NDC to grow air business and how you can leverage it effectively with us.
What is NDC and Why It Matters for Travel Agents?
New Distribution Capability (NDC) is an airline-led technology standard that allows richer, more dynamic airline content to be distributed directly to agents.
For booking agents for flights, this means:
- Access to dynamic pricing
- Special fare families and branded fares
- Ancillary discounts
- Lower booking classes (RBD)
- Direct airline servicing
Unlike traditional GDS models, NDC for travel agents opens the door to airline-controlled offers, giving agents greater pricing flexibility and competitive advantages. With Us, you can get instant access to rich NDC content with top airlines such as Air India, Qatar Airways, Singapore Airlines and more.
Watch How Air NDC Booking Works On Riya Connect
To help you understand the process better, we have also included a step-by-step Air NDC booking video within this blog. The video demonstrates how seamlessly you can search, compare, block, issue, and manage NDC bookings on our platform.
As a flight ticket agent, seeing the live booking flow makes it easier to understand:
- How dynamic fares appear
- How lower RBD inventory is accessed
- How ancillaries can be added
- How servicing and modifications are handled
This practical walkthrough clearly shows how travel agents use NDC to grow air business in real-time.
Why NDC is a Game-Changer for Air Business Growth
If you are exploring the benefits of NDC in airline booking for agents, here’s what truly makes a difference:
1. Dynamic Pricing Advantage
Airlines can push personalized and dynamic pricing through NDC channels. As an air ticket booking agent, you gain access to fares that may not always be visible through traditional systems.
This allows you to:
- Offer more competitive pricing
- Improve conversion ratios
- Increase repeat bookings
With NDC for travel agents, you are no longer limited to static fare structures.
2. PLB Commission Same as GDS
One of the biggest concerns for a flight ticket agent is commission. With our NDC integrations, PLB commissions remain aligned with GDS levels, ensuring that your profitability stays intact.
This makes NDC for travel agents both practical and profitable.
3. Additional Incentives from Key Airlines
Selected airlines offer additional incentives through NDC channels, including:
- KQ – Kenya Airways
- ET – Ethiopian Airlines
- LH – Lufthansa
- AV – Avianca
- QF – Qantas
- WY – Oman Air
- GF – Gulf Air
For an airline ticket agency, these incentives directly increase margins and improve per-ticket revenue.
4. Access to Lower RBD Inventory
Airlines such as SQ and EK provide lower RBD inventory exclusively via NDC.
For booking agents for flights, this means:
- Access to competitive fare buckets
- Better pricing advantage
- Stronger fare matching capability
This is one of the most effective ways to scale air ticket sales using NDC technology.
Operational Benefits That Simplify Your Work
Growth is not only about pricing—it’s about efficiency and servicing too.
Block Now & Pay Later
Cash flow flexibility is essential for every air ticket booking agent. The Block Now & Pay Later feature allows you to secure bookings instantly and manage payments strategically.
This flexibility strengthens the value of NDC for travel agents.
Discount on Ancillaries
Airlines such as EY, WY, and GF offer discounts on ancillaries like seating and baggage through NDC.
As a flight ticket agent, you can:
- Upsell additional services
- Increase booking value
- Improve customer satisfaction
Ancillary upselling is a major revenue booster under NDC for travel agents.
Direct Airline Coordination & SSR Management
Servicing becomes more streamlined with direct airline coordination for reissues and SSR requests.
Airlines supported include LH, AC, EK, WY, SU, EY, MH, QF, and CX.
For booking agents for flights, faster servicing means happier customers and stronger retention.
Strong Airline Network = Stronger Business
With 4500+ airline partnerships and deals on 80+ airlines (online & offline) in India—including FSC, LCC, NDC, series, and global fares—you gain access to a comprehensive inventory ecosystem.
Our platform offers:
- International online blocking (FSC, NDC & LCC)
- Queue ticketing facility on FSC & NDC
- Mobile app booking
- Global fare access
For a growing airline ticket agency or b2b flight booking portal, NDC for travel agents provides a competitive edge in both pricing and servicing.
Important Servicing & Policy Awareness
To maximize the benefits of NDC in airline booking for agents, understanding airline policies is crucial.
Payment & Reissue Restrictions
- AC, EK, and QR require reissues using passenger credit cards when processed through airlines.
- SU may restrict payments to specific card types where applicable.
- Refunds for AI, SQ, AY, GF, and EK may require RA submission.
Awareness ensures smooth processing and avoids operational risks.
Void & Support Policies
- AI domestic bookings are not eligible for void.
- SU PNRs within 24 hours of travel are not eligible for void and partial voids.
- CX voids must be finalized by 21:30 hrs on the date of issuance.
- AV, KQ, LO, AY, SQ, and QF may operate on restricted support schedules.
Understanding these rules ensures that every air ticket booking agent can manage bookings confidently.
The air travel ecosystem is shifting towards smarter, airline-controlled distribution. Travel agents who adapt early gain a competitive advantage.
With dynamic pricing, incentive structures, ancillary discounts, strong airline partnerships, and operational support, NDC for travel agents becomes a complete growth engine.
Whether you are an independent flight ticket agent, an expanding airline ticket agency, or managing a b2b flight booking portal, adopting NDC for travel agents is essential for long-term success.
Don’t forget to watch the Air NDC booking video included above to see exactly how you can implement it in your daily operations.
The future of airline booking is here—and it’s time to scale smarter.
